Player support & community
A helping hand
for your journey.
Need help with Dragon & Elfs, or looking for a place to share what you have discovered? Start here.
Contact Elfs Studio
Let’s work it out.
For account, progress, purchase or technical questions, email the support team.
Email player supportHelp us understand the issue.
Include the details you have:
- Your player ID, if available
- Your device model and game version
- What happened and roughly when
- A screenshot or purchase receipt, if relevant
Please do not include passwords or full payment-card details.
Explore together
Find your people.
Share a discovery.
Community spaces and resources linked from our official store listing.
Useful links
Find the right place.
I am looking for a walkthrough.
Try the community stage guide. Our official guides cover the basic merge rule and organizing tools.
I need help with a purchase.
Email support with your player ID, the store you used, the approximate purchase date and the receipt or order identifier. Do not send full payment-card details.
I have a privacy or data-deletion request.
See the Privacy Policy for information about your options and how to contact us.