Effective date: 15 August 2026
1. Scope and privacy contact
This Privacy Policy applies to Dragon&Elfs on Android and Apple platforms, including player-support communications related to the game.
- Publisher and privacy controller: Elfs Studio
- Game: Dragon&Elfs
- Privacy and support email: moremorechili@gmail.com
- Official game page: https://elfss.com/dragon-elfs/
- Official policy URL: https://elfss.com/dragon-elfs/privacy/
2. Information we collect or receive
The information handled can vary by platform, app version, region, age, the features you use and the permissions you grant.
Information you provide
- Email address and support communications: information you send when requesting support, recovering progress or contacting us about privacy.
- User and account identifiers: identifiers used to recognize an account, maintain game progress, personalize the service or help recover an account.
Purchases and platform transactions
Apple or Google processes payments made through its platform. We may receive purchase history, transaction status and related identifiers needed to confirm purchases, provide purchased content, prevent fraud, provide support and perform analytics. We do not receive your full payment-card details from the stores.
Device, app and diagnostic information
- Device or other identifiers, including advertising or app-instance identifiers;
- Crash logs, diagnostics and other app-performance information;
- Information about app use and game functionality needed to operate, secure, diagnose and improve the game; and
- On Android, information about installed apps where disclosed by Google Play and used by an integrated advertising or measurement service.
Location and advertising information
We and integrated service providers may process approximate location, typically inferred from an IP address or platform signal, for app functionality, analytics, advertising or marketing. The current store disclosures do not state that Dragon&Elfs collects precise GPS location.
Identifiers may be used for advertising, marketing, measurement and personalization. On Apple platforms, certain identifiers may be used to track activity across apps or websites owned by other companies, subject to Apple’s permission and privacy controls.
3. Why we use information
We use information where needed to provide the game, comply with legal obligations, pursue legitimate operational interests or act with your consent where required. Purposes include:
- Providing game functionality, maintaining progress and managing accounts;
- Confirming purchases and delivering purchased content;
- Responding to support, privacy and account-recovery requests;
- Monitoring performance, diagnosing crashes and improving the game;
- Preventing fraud, abuse and security incidents;
- Analytics and measurement;
- Advertising, marketing and advertising measurement; and
- Personalizing relevant parts of the service.
4. When information is shared
We may share information only as needed for the purposes described in this Policy:
- Platform operators: Apple and Google for distribution, payments, account services, fraud prevention and platform functionality.
- Analytics and diagnostics providers: crash logs, diagnostics, app-performance data, identifiers and approximate location used to understand and improve the service.
- Advertising and measurement providers: device or advertising identifiers, approximate location and, on Android where currently declared, installed-app information used for advertising, marketing and measurement.
- Service providers: vendors supporting hosting, game operations, player support, security or fraud prevention.
- Legal and safety disclosures: authorities or other parties when required by law or reasonably necessary to protect players, the service, Elfs Studio or others.
- Business changes: a successor or transaction participant in connection with a merger, acquisition, financing, reorganization or transfer of the game, subject to appropriate confidentiality and legal requirements.
Google Play currently states that Dragon&Elfs may share crash logs, diagnostics, other app-performance data, approximate location, device or other identifiers, and installed-app information. Apple currently states that identifiers may be used to track users and that purchase history, coarse location, user ID, device ID and crash data may be linked to a user.
5. Advertising and platform choices
You can manage advertising and tracking choices using your device and platform privacy settings. On Apple devices, you can respond to App Tracking Transparency prompts and adjust tracking permissions in Settings. On Android devices, you can use Google and device advertising controls where available.
Changing a platform setting may limit personalization or measurement but may not remove all advertising.
6. Data security
We use reasonable administrative, technical and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure or loss. Google Play currently states that Dragon&Elfs encrypts data in transit. No method of transmission or storage is completely secure.
7. Retention and deletion
We retain information for as long as reasonably necessary to provide the game and support, maintain account or game progress, meet legal or accounting obligations, resolve disputes, prevent fraud and enforce agreements. Retention periods can differ by data category and purpose.
To request deletion of personal information associated with Dragon&Elfs, email moremorechili@gmail.com with the subject “Dragon&Elfs data deletion request” and include the account or player identifier needed to locate the account. Do not send passwords or payment-card details. We may retain limited information where required by law or necessary for security, fraud prevention, dispute resolution or transaction records.
8. Your privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability or objection, and to withdraw consent. To submit a request, contact moremorechili@gmail.com. We may need to verify your identity before completing a request.
You may also have the right to complain to the data-protection authority in your jurisdiction.
9. Children’s privacy
Dragon&Elfs may be available to a broad audience through platform storefronts. We do not knowingly collect personal information from a child in a manner that requires parental consent without obtaining that consent or otherwise complying with applicable law. Parents or guardians who believe a child has provided personal information can contact moremorechili@gmail.com to request review or deletion.
10. International data transfers
Dragon&Elfs is offered internationally. Information may be processed in countries other than the country where you live. Where required, we use contractual or other legally recognized safeguards for international transfers.
11. Third-party services
Apple, Google and integrated analytics, advertising, diagnostics or platform providers process information under their own privacy policies. Their services and privacy controls are governed by their own terms. Review your platform account and device privacy settings for additional choices.
12. Changes to this Policy
We may update this Policy when the game, integrated services, legal requirements or data practices change. We will update the effective date and provide additional notice where required.
13. Contact us
For privacy questions, rights requests or data-deletion requests relating to Dragon&Elfs, contact:
Elfs Studio
Email: moremorechili@gmail.com